The C's of Communication

Learning to deliver consistent messages to others on a professional level is like any other communication skill, practice yields improvement and feeling more comfortable when placed in these situations. Policy and facts when delivered professionally and kindly allow for consistent  messages without directly approaching, accusing or pointing fingers. The goal with consistent communication is to deliver the needed information and implementation of the information with movement forward in a positive direction for all involved.

Flexibility and fairness with staff members will always be a balancing act for directors in early child education. As a director needed schedule changes have to be reasonable. The other side of the coin is that the employees work ethic also is a strong consideration when allowing for schedule deviations, especially if other staff members will be picking up the slack or losing some of their schedule perks. Quality staff members may not always notice or acknowledge all the quality ethics and morals an employer provides, but they will remember when an employer did not treat another staff member with reasonable accommodation.
Direct confrontation should be avoided, but professionally acknowledging to another staff member that they utilized your work is acceptable. Depending on the situation and legal scope of the situation a manager may need to be informed. These gray are never comfortable but the well being of the staff and who they serve should always take precedence over any employees wrong actions.
The skills and techniques to effectively communicate are learned practices that with effective implementation build a foundation in a business that employees enjoy working for and with.